Effective July 31, 2026

Privacy Policy

while(oops) is operated by How To Everything LLC. This policy explains the information we handle when you use whileoops.com, create an account, monitor an endpoint, publish a status page, or contact support.

Information we collect

When you continue with Google, we receive your Google account identifier, name, email address, profile image, and confirmation that Google verified the email. We do not receive your Google password.

We store the product details, monitor names and URLs, check results, incident messages, status-page settings, subscription state, and support requests you provide. Basic server logs may include IP address, browser details, requested pages, timestamps, and errors.

How we use information

We use this information to authenticate your account, run requested checks, display your public service status, enforce plan limits, provide support, prevent abuse, improve reliability, and meet legal obligations. We do not sell personal information.

Service providers

Google provides account authentication. Stripe processes payments and stores payment details; while(oops) does not store full card numbers. Netlify hosts the service and durable product data. Cozable handles the while(oops) help portal and support conversations. These providers process information under their own terms and privacy commitments.

Public information

Product names, component status, uptime summaries, and incident updates that you publish are intentionally available on your public status page and through installed status badges or banners. Do not publish confidential or personal information in those fields.

Retention and security

We retain account and product data while your account is active and as reasonably needed for service operation, disputes, security, and legal compliance. We use restricted server-side credentials, HTTP-only sessions, encrypted transport, and access controls, but no online system can guarantee absolute security.

Your choices

You can update your display name in Account, manage or cancel a paid subscription through the Stripe billing portal, and ask us to export or delete account data through support. Some records may be retained where law or legitimate security needs require it.

Changes and contact

We may update this policy as the product changes. The effective date above will be revised for material changes. Questions or requests can be submitted through the while(oops) help center.